Privacy Policy

This Privacy Policy explains how Syntekabio collects, uses, discloses, and safeguards personal information when you use STB CLOUD and related services (the "Service").

1. Information We Collect

• •Account details such as name, email address, and organization.
• •Service usage data, logs, and device or browser information.
• •Information you submit through forms, support, or workflows.

2. How We Use Information

• •To provide, maintain, and improve the Service.
• •To authenticate users and protect platform security.
• •To communicate operational updates and support responses.
• •To comply with legal obligations and enforce our policies.

3. Sharing of Information

We may share information with service providers, affiliates, or legal authorities when necessary to operate the Service, comply with law, or protect rights and safety.

4. Data Controller and Contact Information

The data controller for this Service is Syntekabio, Inc. You can contact us at admin@syntekabio.com for general privacy inquiries. Additional official contact channels may be published in this policy when finalized for production release.

5. Data Retention

We retain personal information for as long as needed for business, contractual, legal, and security purposes, then delete or anonymize it where appropriate. Specific retention schedules are being finalized for production release and will be published when available.

6. Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, or misuse.

7. International Transfers

Information may be processed in countries where we or our providers operate, subject to applicable data protection requirements.

8. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information.

You may submit a request by contacting admin@syntekabio.com. Response timelines and verification requirements are handled in accordance with applicable law.

9. Cookies and Similar Technologies

This development version may change as features evolve. Any use of cookies or similar tracking technologies beyond essential service operation will be documented in this policy before production launch.

10. Legal Basis and Regional Requirements

Where required, we process personal information under legally recognized bases such as contract performance, legitimate interests, legal obligations, or consent. Region-specific details will be published when the production policy is finalized.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted with a revised effective date.

12. Contact

For privacy-related inquiries, contact admin@syntekabio.com.